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Forma.ai

Toronto / Global

Sales Performance Implementation Associate

Job Description

Take on the role of Sales Performance Implementation Associate at Forma.ai, where you will drive business success through effective client relationships and data inquiries. This position demands technical expertise and analytical precision.

Within the Customer Operations team, your focus will be on implementing sales performance management processes that maximize revenue potential for clients. This role combines analytics with strong relationship management, ensuring that client needs are met and expectations are managed effectively.

Key Responsibilities:

• Build and maintain strong relationships with stakeholders

• Design and implement tailored solutions for clients

• Execute platform updates, enhancements, and change requests

• Communicate client feedback to product teams

• Oversee project timelines and customer deliverables

Requirements:

• Background in Engineering, Commerce, or Mathematics

• 2+ years in relevant operational roles

• Proficient in Excel for data analysis

• Understanding of database structures and workflows

• Strong analytical and project management skills

Bring your skills in data processing and client engagement to enhance sales performance at Forma.ai.

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