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Armstrong Fluid Technology

Toronto / Global

Service Coordinator at Armstrong Fluid Technology

Job Description

Enhance customer experiences with Armstrong Fluid Technology as a Service Coordinator. Engage with field technicians, clients, and sales teams to deliver exceptional after-sales service.

In this dynamic role, you will support field service administration and coordinate warranty claims. Working closely with technicians and customers, you’ll help resolve equipment issues while maintaining workflow processes. You’ll also participate in cross-functional activities to enhance service delivery across teams.

Key Responsibilities:

• Process Field Service Orders and respond to customer queries

• Administer and follow up on warranty claims and returns

• Schedule site visits with technicians for efficient service

• Collaborate with Production and Quality teams for order fulfillment

• Assist technical support with service requests and logs

Requirements:

• University Degree or equivalent experience

• 3-5 years in a service or customer service environment

• Strong PC skills, particularly in Word and Excel

• Excellent English communication skills, verbal and written

• Team-oriented with creative problem-solving abilities

Cultivate your career while driving innovation in fluid-flow technology at Armstrong Fluid Technology.

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