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Compunnel, Inc.

Canada / Global

Major Incident Command Lead

Job Description

Compunnel, Inc. is seeking an experienced Incident Manager to lead Major Incident Management activities across enterprise IT environments. You will drive incident resolution, coordinate cross-functional teams, and ensure timely restoration of critical services. The role requires strong ITSM knowledge, excellent communication, and the ability to communicate incident status to technical and non-technical stakeholders. Experience coordinating bridge calls and documenting outcomes is essential.

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