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interac

Canada / Global

AppOps Analyst at Interac

Job Description

Enhance application performance as an AppOps Analyst at Interac, ensuring operational excellence and application stability. Utilize your expertise in cloud-native platforms and incident resolution in this pivotal role.

As an AppOps Analyst reporting to the Leader of Interac Control Centre, you will ensure the reliability and availability of mission-critical applications. This role emphasizes maintenance and support for Java/JEE applications and cloud-native platforms. You will also focus on incident resolution and service improvement by collaborating closely with development and operations teams.

Key Responsibilities: • Provide operational support for Java/JEE applications and APIs • Monitor application health using tools like Dynatrace and CloudWatch • Troubleshoot production issues across multi-layer applications • Perform incident triage and root cause analysis • Collaborate with cross-functional teams on technical issues

Requirements: • 2+ years in application support or site reliability engineering • Strong knowledge of Java, SQL, and Linux • Experience with AWS services and monitoring tools • Understanding of microservices and CI/CD frameworks • University degree in IT or related field

Ensure operational excellence and reliability across applications at Interac, driving innovation in Canada's digital payment landscape. #J-18808-Ljbffr
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