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ROSS

Canada / Global

Desktop Support

Job Description

Our client, a leader in Health and Fitness publishing is looking for a desktop support person.

Responsibilities

Oversee the technical helpdesk and provide leadership to staff.

Identify technical gaps and recommend solutions to senior management.

Maintain a working knowledge of the systems software, hardware and service offerings as well as stay abreast of the current trends in the marketplace.

Qualifications

Experience with both PC and Mac environment.

5 years experience in a helpdesk/support environment.

Excellent organizational, interpersonal and communication skills.

Strong technical skills – internet technology, understanding of networks, protocols and hardware is a must.

Technical certifications an asset.

If you're not interested, but know someone who is, please help a current or former colleague in their career development by referring them. In addition, we're happy to give you a $500 referral fee. Click http://www.getROSS.com/referral_fee.php for more details.

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