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Emterra Group

Surrey / Global

Technical Support Technician at Emterra

  • Remote

Job Description

Join Emterra Group as a Technical Support Technician in Surrey, BC. Provide real-time troubleshooting and technical assistance to keep operational systems running smoothly.

The Field System Support Technician role at Emterra involves monitoring equipment from the Remote Monitoring Center. You will leverage your 1–2 years of experience to diagnose issues, coordinate with maintenance teams, and maintain operational logs. This position is crucial for ensuring efficient waste management processes, supporting the company's dedication to sustainability.

Key Responsibilities:

• Monitor and analyze equipment and system performance

• Respond to alarms and troubleshoot effectively

• Collaborate with Maintenance to address technical issues

• Keep schedules and operational activities up to date

• Document incidents and resolutions accurately

Requirements:

• Relevant work experience of 1–2 years

• Strong problem-solving and troubleshooting aptitude

• Previous experience in electrical or mechanical fields is a plus

• Familiarity with remote monitoring systems is advantageous

• Excellent communication and technical writing skills

Utilize your skills to enhance operational processes at Emterra Group while contributing to a greener community.

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