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Tata Consultancy Services

Toronto / Global

Senior Support Engineer in Observability

Job Description

Tata Consultancy Services seeks a Senior Support Engineer specializing in observability. Drive system resilience using Terraform and advanced monitoring tools in your role.

As a Senior Support Engineer, you'll be pivotal in implementing robust observability solutions. Your hands-on experience will help drive system improvements, leveraging tools like Dynatrace and Splunk to achieve operational excellence. Additionally, you'll handle incident responses and troubleshoot complex production issues efficiently.

Key Responsibilities:

• Design observability solutions with Terraform and monitoring tools

• Drive system visibility using Dynatrace, ELK, and PagerDuty

• Troubleshoot complex incidents in production environments

• Manage AKS infrastructure for scalability and reliability

• Lead postmortem sessions and incident management

Requirements:

• 8 years of experience in DevOps, SRE, or observability

• Expertise in monitoring tools and observability frameworks

• Proficient in handling Azure Kubernetes and Terraform

• Knowledge of SLISLO frameworks for operational reliability

• Familiarity with chaos engineering methodologies

Harness your skills in observability and incident management at Tata Consultancy Services.

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