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Nuvollo Corp.

Toronto / Global

Senior Cloud Solutions Specialist

Job Description

Join Nuvollo as a Senior Cloud Solutions Specialist and take ownership of client success through implementation and support of complex infrastructures. This role focuses on security and cloud deployments.

In this Tier 3 escalation position, you will leverage more than five years of experience in Managed Services to design and deploy cloud-based solutions, including Microsoft 365 and Azure. Your ability to mentor junior engineers and lead root cause analysis will drive long-term improvements across client environments in the Toronto and NJ/NY metro areas.

Key Responsibilities:

• Lead Tier 3 support for escalated client issues

• Design and deploy Microsoft 365 and Azure configurations

• Troubleshoot various virtualization and storage platforms

• Implement security solutions like Microsoft Defender

• Provide mentoring and support documentation for junior staff

Requirements:

• 5+ years in an MSP setting focused on cloud solutions

• Expert-level knowledge of Windows Server and Active Directory

• Experience with tenant-to-tenant migrations in Microsoft 365

• Proficient in PowerShell and RMM tools

• Excellent customer service and troubleshooting skills

Apply your cloud expertise and leadership qualities to make a tangible impact at Nuvollo.

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