Program Assistant (Casual)

Program Assistant (Casual) Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.

Qualifications Diploma in Social Work or Social Services, health sciences, activation, or equivalent

Experience in geriatric rehabilitation is essential

Excellent customer service skills

Ability to work independently and contribute effectively as a team player

Computer literacy in Microsoft Office Suite

Recent certification in C.P.R.

Recent satisfactory Police Vulnerable Sector Screen result

Fluency in English and ability to converse in Chinese

Must be able to work across different Yee Hong sites as needed

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Responsibilities Participates in the planning of appropriate activities for clients of the program

Implements and ensures the smooth operation of the activities in a safe, hygienic, and supportive environment

Provides timely crisis intervention or behaviour management and ensures clients’ physical, social and emotional needs are appropriately met

Provides timely support, information, referral, placement, and outreach to clients and volunteers to meet their social, recreational, and developmental needs

Works closely with clients and caregivers to ensure appropriate design and ongoing monitoring of the care plan/program plan

Ensures appropriate assessment, placement, matching, and support for volunteers

Provides effective guidance, training, and support to volunteers in the program

Maintains up-to-date and accurate files, records, and statistics on the program

Maintains accurate records of fees and expenditures

Complies with risk management policy for health and safety and infection control

Keeps up‑to‑date with developments and best practices in the field

Other Duties Other duties as assigned.

Physical Demands Some lifting and transferring required.

Salary Range $22.52 - $26.49 per hour.

Benefits Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Safe, inclusive and supportive work environment

Equal Opportunity Statement Yee Hong is an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process, provided the applicant has met the bona‑fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

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