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LifeLabs LP

Vancouver / Global

Intermediate IT Service Desk Analyst – Impact & Support

Job Description

LifeLabs in Canada is seeking an Intermediate IT Support Analyst to be the first point of contact for IT Service Desk tickets, handling calls, emails, and auto submissions, and contributing to knowledge management and process improvements.

The role requires a Diploma/degree in IT, 5–7 years in related support, and a commitment to exceptional customer service. Salary range CAD 57,693–73,559 with a comprehensive benefits package.

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