Job Summary

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Job Description

Become a key technical partner as a Customer Solutions Engineer, bridging the gap between engineering and customer needs. Tackle complex development issues while supporting Enterprise clients in a remote-first setting.

In this position, you will leverage your extensive technical knowledge to diagnose and solve real-world challenges faced by customers. You'll interact with various development environments and collaborate with Product and Engineering teams while ensuring high-quality support throughout the process.

Key Responsibilities:

• Diagnose and resolve issues in customer environments

• Liaise between customers and internal teams for solutions

• Translate concerns into actionable documentation in Jira

• Develop support content for improved customer education

• Enhance internal documentation and tool efficiency

Requirements:

• 3–5+ years as a Full Stack Developer

• Proficiency in .NET (C#), React/Next.js, and TypeScript

• Experience with production web applications essential

• Strong communication and debugging skills

• Background in solutions engineering a plus

Elevate your impact in a key engineering role where your expertise drives customer success and platform improvements.

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Agility CMS

Hands-On Developer Role as a Customer Solutions Engineer

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Agility CMS