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Ritual

Canada / Global

Ops Manager (18-Month Contract) — Data-Driven & Cross-Functional

Job Description

Ritual is seeking an Operations Manager (18-month contract) to lead continual improvement across onboarding, support, supply chain and outsourcing while maintaining high service levels with partners and customers. You’ll own day-to-day operations, partner with cross-functional teams, and implement scalable processes that improve the merchant and customer experience. The role requires strategic thinking, process rigor, and hands-on execution.

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