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Tata Consultancy Services

Vancouver / Global

Lead ServiceNow Architect at Tata Consultancy Services

Job Description

Become a Lead ServiceNow Architect at Tata Consultancy Services, focusing on ITSM, ITOM, and security operations. Play a pivotal role in shaping innovative solutions for BC Hydro.

TCS is looking for a highly experienced ServiceNow Architect to drive solution design across various platforms. Your primary responsibilities will include assessing customer requirements, enhancing existing applications, and collaboratively designing integrated workflows. The position also emphasizes data governance and CMDB strategy formulation to ensure high-quality service delivery.

Key Responsibilities:

• Own end-to-end ServiceNow architecture across multiple domains

• Analyze business objectives, translating them into scalable designs

• Define architecture principles for ITSM and SecOps modules

• Oversee integration strategies with enterprise applications

• Mentor technical leads on development and best practices

Requirements:

• A minimum of seven years in IT with strong ServiceNow expertise

• Comprehensive knowledge of ITSM, ITOM, and SecOps

• Skilled in ServiceNow scripting, integration techniques, and governance

• Experience in leading architectural reviews and planning

• Excellent communication skills to engage stakeholders

Take the lead in developing innovative ServiceNow solutions with TCS, making a significant impact in the tech industry.

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