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Franklin Empire INC

Toronto / Global

Entry-Level IT Support Technician

Job Description

Develop your IT career with Franklin Empire Inc. as a Junior IT Technician in Toronto. This full-time position involves hands-on technical support and troubleshooting.

Franklin Empire Inc., a trusted name in electrical components, is seeking a Junior IT Technician for their Toronto Branch. In this role, you will be responsible for installing, maintaining, and troubleshooting computer systems. Your involvement in projects to implement new technologies will be key to improving internal operations and user satisfaction.

Key Responsibilities:

• Install and maintain software and hardware systems

• Perform troubleshooting for software and hardware issues

• Report anomalies and provide effective solutions

• Support users with technology-related queries

• Update technical documentation for users and systems

Requirements:

• Completion of DEP, DEC, or AEC in computer science

• Experience with Microsoft operating systems and related software

• Understanding of network devices and configurations

• Strong communication and customer service skills

• Capable of diagnosing and resolving technical issues

Bring your passion for technology to Franklin Empire and contribute to a company with over 80 years of excellence.

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