Business Analyst

Lead requirements elicitation sessions with stakeholders and translate business needs into detailed system requirements and user stories.

Create and manage functional/non-functional requirements , user stories, and acceptance criteria in JIRA.

Perform data analysis, mapping, and modeling , including writing and executing SQL queries.

Work with HOST/Mainframe systems (screens, transactions, copybooks, datasets) to analyze and document data flows.

Analyze and leverage existing APIs and Microservices , including:

Reviewing API specifications

Initiating REST API requests

Interpreting JSON responses

Using tools such as Postman

Support API enhancements and new microservices implementations.

Develop system documentation including:

System Context Diagrams

Sequence/Flow Diagrams

Use Case Documentation

Collaborate in Agile/PDLC environments and contribute to sprint ceremonies.

Maintain documentation in Confluence and create process/technical diagrams using Visio.

Must-Have Skills

Advanced verbal and written communication skills

Strong requirements elicitation and documentation skills

Expertise in writing detailed user stories and system requirements

Strong SQL and data analysis experience

Hands-on experience with REST APIs, JSON, and Postman

Experience with system design artifacts (context diagrams, sequence diagrams, etc.)

Agile methodology experience

Proficiency in JIRA, Confluence, MS Office, and MS Visio

Nice-to-Have Skills

Payments domain knowledge (SWIFT, Visa, Interac, ISO 20022)

FinTech/COTS/vendor product integration experience (on-prem or cloud)

Exposure to Java/J2EE, C++, or Python

Mainframe/COBOL knowledge

AML, Fraud, Sanctions, or regulatory compliance experience

BPMN & DMN modeling

Scrum facilitation experience (acting as Scrum Master when required)

Reporting/dashboard tools (Tableau, Power BI)

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