Site Reliability Engineer

Overview Working Location: Toronto, ON [Hybrid 2 days a week in office]

Role Mandate The DevOps and Automation is looking for a Site Reliability Engineer with strong expertise in Dynatrace to ensure the reliability, performance and observability of large scale, distributed systems.

Team Structure If technical assistance is required to understand the application or its critical transaction flow, it can be provided. However, this role is primarily focused on independent work

Role Responsibilities Monitoring application flow (transactions) to check on anomalies and identify/resolve errors

Using Dynatrace to enable more reporting on critical transactions

Ensuring the reliability, performance, and accuracy of critical businesslevel dashboards

Configure and maintain Dynatrace OneAgents, ActiveGate, dashboards, synthetic monitoring, RUM, and distributed tracing.

Develop custom alerting rules, anomaly detection settings, and servicelevel dashboards aligned with SLOs/SLIs.

Build endtoend observability solutions using Dynatrace’s fullstack capabilities.

Create performance baselines, evaluate trends, and identify optimization opportunities.

Integrate Dynatrace with CI/CD pipelines, ticketing systems, and incident management tools.

Use Dynatrace to perform root cause analysis (RCA) and drive longterm remediation strategies.

Establish servicelevel objectives (SLOs) and reliability standards for critical systems.

Develop internal best practices for monitoring, tracing, and performance engineering.

Must Have Skills 3-5 years of direct experience with Dynatrace tool

Dynatrace – Full orchestration (all Dynatrace phases, Infra, Synthetic Monitoring, RUM (Real User Monitoring) OS, DB and Incident Mgmt)

Very familiar with Dynatrace integration with ServiceNow

Very Familiar with leveraging Dynatrace Davis AI and enabling to its full potential

Strong knowledge and experience with Dynatrace SRG, workflows, defining guardians, objectives and integration with JIRA/SNOW

Familiar with integrating SRG into deployment pipelines to in force the usage of SRG as go/nogo decisions

Very familiar with Dynatrace WCCS framework (Gen3 Dashboards) from business centric view, experience enabling true E2E observability

Strong understanding of SRE golden signals (app tier, web tier, DB tier) and how to setup alerts/thresholds accordingly as per SLO/SLI/SLAs

Proficiency with Dynatrace DQL

Nice to Have Skills Former FI experience

Technical degree preferred

Dynatrace certifications (Certified Associate or Certified Professional).

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian\'s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian\'s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian will on request provide accommodation for disabilities to support your participation in all aspects of Recruitment, Assessment and selection process.

Note: Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.

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